Birmingham Community Engagement Outreach Service

Our Birmingham Community Engagement Outreach Service, funded as part of the Drug Intervention Programme (DIP), works with and within the communities of Birmingham with drug users who are not yet engaged in treatment. This leads to increasing accessibility.

What do we aim to achieve?

Our skilled staff members work with individuals who have a desire to change their pattern of behaviour and drug use, addressing lifestyle, health, social and criminal justice issues. We will work with our service users to support them in improving their physical and psychological health, as well as how they cope in society. We aim to enhance the chances of a person entering or remaining in a safer lifestyle, increase the numbers of people finding their road to recovery and empower individuals to reintegrate back into their communities.

Who is our service for?

Birmingham residents aged 18+ of any gender, concerned about their drug/alcohol use.

How do we run the service?

Our team covers the four areas of Birmingham - North, South, East and Heart (HoB). Within each area we provide weekly satellite services in hostels, community centres, multi-agency premises or anywhere where a need has been identified and a venue is available. We will then meet with people who 'drop-in' or who have booked an appointment.

The support offered will largely depend upon the needs of the individual. As a DIP funded project we support DIP numbers in treatment via direct referral of individuals who are using class A substances and have been involved in the criminal justice system within the past 6 months.

How does the programme work? / What service do we provide?

We are flexible with our approach and realise everyone is different. Services include informal discussion, harm reduction advice, brief interventions, 1-2-1 support or group work or referral into alternative support such as Structured Day programs.

In addition we can also provide complimentary therapies in the form of auricular acupuncture and black box therapy.

Are there any rules?

Individuals will need to be coherent during sessions. Violent, aggressive or inappropriate behaviour will not be tolerated.

What are our opening hours?

09:15-16:45 though we can be flexible with prior arrangement.

How do I access the service?

You can self refer by calling any of the numbers listed below, you may want to text instead and we can call you back. We can then arrange a convenient time and place to meet.

To contact the team:

Tel: 01212121122
Fax: 01212122777
Email: birmingham.community@phoenix-futures.org.uk Icon: Email address