potential to rebuild their life. This is our vision
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North & North East Hampshire Tier 2 Service - Basingstoke
What do we aim to achieve?
Our skilled staff members work with individuals who have a desire to change their pattern of behaviour and drug use, addressing lifestyle, health, social and criminal justice issues. We will work with our service users to support them in improving their physical and psychological health, as well as how they cope in society. We aim to enable and empower individuals to reintegrate back into their communities.
Who is our service for?
Men and women aged 18+ in the Basingstoke area who are concerned about their drug or alcohol use and looking to make changes to their life. We also welcome enquiries from families and carers for advice and information and refer to specialist family and care agencies if required.
How we run the service
We will give you advice and support to help reduce the harm caused by substance misuse. After an initial needs assessment, we will identify potential options for treatment. We will help to motivate and encourage you to make changes in your life.
How does the programme work?
We provide:
A drop-in service
Needle-exchange and advice on harm minimisation, which may include referral to a prescribing service or other appropriate specialist service.
An initial needs assessment
Referrals for detox and substitute prescribing via comprehensive assessments at local Tier 3 services
Referrals for psychosocial interventions (CARE counselling) and Structured Day Service groups via comprehensive assessments at local Tier 3 services
Aftercare
Group work
1-1 brief interventions (short duration key work; goal focus)
Satellite service in Alton, May Place House and the Camrose Centre in Basingstoke - please call for venue service time details on 01256 358 753 or 07772 610 905.
Are there any rules?
Drugs or alcohol are not permitted on to our premises. When you start attending groups you will be advised of our group rules. Everyone entering the service will be signed into the daily register. Please aim to arrive no more than 15 minutes prior to opening time or start of a group session to allow staff to be ready to see you.
What are our opening hours?
Monday 10.30 am - 7.00 pm
Tuesday 10.30 am - 4.30 pm
Wednesday 2.00 pm - 7.00 pm
Thursday 10.30 am - 4.30 pm,
Friday 10.30 am - 12.30 pm
Saturday 10.00 am - 1.00 pm
How do I access the service?
You can drop-in to see us during our regular opening hours and ask to see a worker who will assess how your needs will be best met. You may telephone us for advice and information using the
contact details overleaf.
Where is our service based?
Chapel House,
Kingsclere Road
Basingstoke,
Hampshire
GU21 6UG
Call: 01256 358 753 or 07772 610 905
Aftercare: 07772 599 953
Fax: 01256 335 946
Email: basingstoke.day@phoenix-futures.org.uk 
Directions
By Car: From the M3, exit at Junction 6 and head towards the Town Centre on the ring road (straight on past the second set of traffic lights after leaving the M3) keeping left. Keep to the middle lane when approaching the next roundabout and continue towards the Anvil. At the next roundabout (Victory), take the last exit heading towards the railway station. At the next roundabout, Alencon Link, take the 2nd exit (under the railway bridge) straight on through the Chapel Hill roundabout and turn left where the blue boarding ends (about 250 yards). Chapel House is the first building with parking in front of the building when you go through the gates.
By Bus: Buses 6 (Winklebury), 2 (Baughurst/Tadley) and 32/32a(Newbury) all stop nearby.