Contact us

Contact Us

Below we have listed various ways for you to get into contact with us.

To book a place in one of our residential rehabs please visit our Residential Services

To have a look at the community services in your area, please visit our Community Services

To speak to someone about your referral options please call: 0845 600 7227.

Compliments and Complaints

We welcome your opinions on our services, particularly where you feel we have done something really well or something has gone wrong. Please visit our Compliments and Complaints Page

Human Resources

To have a look at the vacancies in your area, please visit our Join The Team page. For any enquiries with us regarding our vacancies or your application please contact us via email at


For Press and Media enquiries please e-mail

Quality and Performance

For any quality or performance enquiries please contact the Quality and Performance department via e-mail at quality&

Learning and Development

For any Learning and Development enquiries please contact the Learning and Development department via e-mail at

Contact Form

If you have any other enquiries, please fill in the form below and we will get back to you. Before submitting a form, please check out our FAQs which may answer your queries. Please do not use this form for job/volunteer enquiries, instead please email Human Resources (above)

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Our main address and contact details are

Phoenix Futures ASRA House 1 Long Lane London SE1 4PG Tel: 020 7234 9740 Fax: 020 7234 9770

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[xyz_lbx_default_code]   In crisis?  If you need someone to talk to outside of office hours, please call Talk to Frank on 0300 123 6600.  They provide 24/7 confidential advice and support.