Offending Users Rehabilitation Service (OURS)

What do we aim to achieve?

We aim to provide assessment, care planning, intervention and case management of individuals who are subject to bail assessment, community orders and licence conditions. In order to bring about a reduction in harm and risk, particularly in respect of those released from custody where risk of harm is highlighted; reduction in substance misuse, reduction in offending behaviour and an increase in social stability.

Who is our service for?

Residents of an Approved Premise within the West Midlands and those offenders managed by an Offender Manager based at the Homeless Offenders Resettlement Unit. We cannot work with those on a Drug Rehabilitation Requirement or Prolific and other Priority Offender’s whose Offender Manager is based in the Birmingham area.

How do we run the service?

We aim to provide one to one support which is tailored to individual need and a group work programme which encompasses sessions on relapse prevention, developing lifeskills, health groups, moving on and alternative therapies.

How does the programme work? / What service do we provide?

Following referral into our service we will offer an initial appointment, the purpose of which is to enable us to fully assess a service user and allow them to define what they would like to achieve in treatment. Following this an individual treatment plan is drawn up, this will be revisited at regular intervals.

Our group work programme consists of 25 different sessions organised into the following subjects: relapse prevention, Lifeskills, gender groups, health awareness, moving on and alternative therapies. Groups are delivered twice weekly at Approved Premises.

Our approach to all service users utilises basic counselling skills and incorporates motivational interviewing, cognitive behavioural therapy and solution focussed brief techniques.

We will not tolerate violence, threats of violence or harassment of any kind. We aim to treat service users in accordance with the Phoenix Futures Service Users Charter.

What are our opening hours?

We work Monday-Friday between the hours of 08:30 and 17:00

How do I access the service?

Access to the service is either by referral via an employee of the West Midlands Probation Service, or self-referral.

Where is our service based?

Phoenix Futures
Birmingham Community Services
2nd Floor,
Ruskin Chambers,
191 Corporation Street,
Birmingham,
B4 6RP

Although Team Members are primarily based in the Approved Premises.

Tel: 0121 212 1122
Fax: 0121 212 2777
Email: Birmingham.community@phoenix-futures.org.uk

Directions

From New Street Station: Take the Pallasades exit (up the
escalator), turn left and follow the shops out and down the
ramp, just past ‘Footlocker’. Stay on the left side of the road
ahead, which is Corporation Street, and walk for about 10
minutes, past ‘Morgan News’ and the Magistrates court. We
are toward the end of the road in ‘Ruskin Buildings’.
All major bus routes are also within walking distance.