Making Hope a Reality

What does our new strategy commit us to achieve over the next 3 years?  

Everyone should have the opportunity to achieve their dreams and ambitions. Hopes can be ‘in reach’ but also can be ‘out of sight’. At Phoenix we walk alongside people, use our experiences and our learning to nurture relationships and serve people as best we can.  

 

That hasn’t always been an easy thing to do. It has meant we have spoken out for the rights of people to get access to the support they need, or developed new forms of treatment to support people where they are. It has meant forging relationships with other organisations to develop services or give voice to people’s needs.  

 

This strategy focuses Phoenix on helping people to reach their goals and ambitions but also see their own potential and talents.  

 

Making Hope A Reality has 3 areas of focus:

  • Support our workforce to be sector leading by providing excellent training and career development opportunities as well as support and recognition.
  • Develop new approaches to meet people’s needs because we don’t believe anyone should be denied access to effective treatment.
  • Use our expertise to create equity of access to treatment because we know it saves lives.

Workforce Development

Leading by providing excellent training and career development opportunities as well as support and recognition.  

Over the next 3 years we will:

  • Support our people – ensure everyone has access to good quality supervision and a refreshed induction approach.
  • Provide a suite of new Learning and Development approaches – using a range of channels and methods to support people to develop throughout their career.
  • Retention and recognition approaches – we will deliver new specialist roles and traineeships.
  • Make processes more efficient to free up more time for supporting people.

Develop new approaches to meet people’s needs

We don’t believe anyone should be denied access to effective treatment.  

Over the next 3 years we will:

  • Across and between all of our settings Community, Prison, Residential, Housing and Homelessness services.
  • We will fully utilise our expertise in psychosocial delivery.
  • Develop our expertise in working with other agencies to deliver effective and ever more inclusive services.
  • We will explore opportunities for growth that can offer real added value.
  • Our primary focus is to reduce the number of people dying of drug and alcohol related issues.

Using our expertise to create equity of access to treatment. 

Over the next three years, we will:

  • Create more inclusive, culturally competent services
  • Continue to develop and implement our Drug Related Death Strategy
  • Develop approaches that better enable us to communicate the value of psychosocial treatment
  • Provide sector leadership in our Anti Stigma work
  • Grow our residential provision, allowing access to high-quality, specialist services in outstanding environments.

Our Models of Treatment

We provide residential, community, prison and specialist services across the UK
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