The future is bright at Phoenix Scotland
It has been a really exciting six months for Phoenix Futures Scotland as we settle into our new residential home.
Having spent a year rigorously searching for a new property for our residential service, last August we moved from the North of Glasgow into our new facility across the city.
This means we can now provide better facilities for people with more complex physical health needs including those with physical disabilities.
Our new home, which has been fully refurbished, means we are able to provide an even more supportive and welcoming environment and we are looking forward to building a strong and positive presence in the local community.
Having spent 25 years at our previous location it had started to show its limitations and we were unable to offer our desired level of support to people with physical health needs. Our values encourage us ‘to be the best’ so we had to do something to address this.
Now each resident has their own room with an en-suite wet room suitable for wheelchair users. As well as being able to support those with physical mobility needs who are coming into rehabilitation we are now able to take in a wider range of referrals.
This positive change has been welcomed by local authorities and our team is seeing the benefits of the move every day. Feedback from the people who use our services has shown they now find detoxification much easier in our new modern environment.
We always welcome people who have an interest in what we do. So, we’ve been busy with lots of visitors and have been overwhelmed by the amount of positive feedback. One commissioner commented that our new home ‘looks like a hotel’! And, we’ve been busy getting to know our neighbours and look forward to playing our part in supporting the local community.
So, 2019 promises to be a really interesting year for all – staff and residents. At the heart of it all is our passion for working with residents to provide the support they need to develop the skills they need to live a substance free life.
Lyndsey Hague-Wilson, Phoenix Futures Scotland Head of Operations