At Phoenix, we help people affected by drug and alcohol use every step of the way. In order to do this to the best of our ability we provide expert information so that we can help shape and influence policy and highlight the needs of the people that use our services.
Phoenix Futures Impact Report 2025-2026 'Making Hope a Reality'
At Phoenix, we know that with the right support, care, and guidance, people can find hope and turn their dreams into reality. Throughout our history, we’ve walked alongside people until hope is within reach. This journey hasn’t always been easy. We’ve advocated for access to necessary support, developed new treatments, and forged partnerships to amplify voices and develop services.
This year we directly supported over 17,000 people And indirectly been in touched with many
Click here to view the Impact Report
Harper House Impact Report
As Harper House celebrates its third birthday in November 2025, we wanted to take a moment to reflect on how far our families and we have come. Over the past three years, more than 100 families have walked through our doors seeking recovery, stability, and reconnection. Each of these journeys tells a story of courage and of what is possible when families are given the chance to heal together.
Click here to view the report
Hope and Opportunity – Phoenix’s Drug Related Deaths Strategy
The following report describes the creation of Phoenix’s Drug Related Deaths Strategy over the last 6 years. We have highlighted the influences, principles and key strategic actions of our bio-psycho-social approach.
As psychosocial provision specialists, we have a particular focus on the interrelation of social factors, and thoughts and behaviours, that could lead to harm. This psychosocial focus does not mean that we disagree with any other evidence-based strategies to reduce the harms of addiction, rather we have developed a strategy that focuses on what we can do within our core expertise and influence.
Our strategy defines some of the key actions we believe foster hope and opportunity. We have been working to this strategy for the last 6 years and we make it public now in order to add to the shared knowledge on this issue.
Click Here To Download Hope and Opportunity - Phoenix's Drug Related Deaths Strategy
Time Held Gently Report
Time Held Gently explores women’s experiences of residential rehab. Through conversations with women, staff, and professionals, the report highlights that short-term funding is inadequate, as trust and deeper work take time. Women often juggle caring responsibilities during rehab, yet data on mothers without parental responsibility is missing. The report calls for continued dialogue and progress towards a treatment system that better reflects women’s needs.
Click here to view our Time Held Gently report
Carbon Reduction Plan
At Phoenix Futures, we believe the important work we do should happen in a world that has a future. That’s why we are committed to achieving Net Zero emissions by 2050. From the services we provide to the way we travel, consume energy, and work with partners, sustainability is central to how we operate. This pledge reflects both our responsibility to the communities we support today and our duty to protect the planet for generations to come
Click here to view our Carbon Reduction plan
Recovery Friendly Language guide
This guide has been developed in partnership with FAVOR and in consultation with people with lived and living experiences of using drugs and alcohol dependently. It is aimed at people who work with people who use drugs and alcohol, people who work in the media, professionals and the general public. The guide offers recommendations on using language to empower people in active addiction and recovery and to reinforce the impact of person-centered language on challenging stigma.
Click Here To Download The Recovery Friendly Language Guide
Ready, Steady, Recovery
Eating a varied and balanced diet is a significant part of maintaining good physical and mental health, and is especially important when recovering from substance use. The therapeutic benefits of spending time preparing food can contribute to improved mood and overall well-being. Ready Steady Recovery is a collection of recipes from the people who use our services, volunteers and staff. We asked people from around our organisation to send us their favourite feel-good recipes to inspire others to bring various food, fun and creativity into their kitchen.
