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"I have worked as a Governor in the prison service since January 2008, and during my time here I have worked in various roles which have required me to have a close working relationship with the Phoenix Futures team in one way or the other.

In my experience, the team provides a much needed service for a significant number of offenders in custody here. Offenders find the group sessions and one-to-one consultations very useful.

Due to the location of the prison and the communities it serves, it is very important that we continue to have the services of Phoenix Futures, as the team performs a vital role in the rehabilitation of offenders."

Head of Reducing Reoffending

"I am very pleased with the work completed by Phoenix Futures at Heathrow IRC for both our residents and our staff. I have seen real value in their input since they started working here in particular the introduction of substance misuse training for new officers. It is clear that Phoenix Futures are providing regular and effective support to detainees in regards to Detox and wellbeing support for issues such as poor sleep. I am impressed by their visibility within the centre they have quickly become a valuable part of the team."

Deputy Centre Manager, Heathrow IRC

"Tom and his team have built excellent relationships within the establishment and are respected in all areas which is quite unique in my experience. Their knowledge and experience assists the prison in achieving low rates of drug use and monthly informal meetings & communications ensure that they are at the centre of the supply and demand chain, with access to security and other information. Phoenix Futures senior managers have visited us and are further proof of the excellent working arrangements achieved"

Head of Healthcare, Drug Strategy and Equalities