Policy & Housing Reports

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Anonymous complaints

We aim to deal with anonymous complaints under the same procedure; however, it is better if you can provide contact details and information about where or who it relates to so we look into it further and can provide you with the outcome of our investigation.

Vexatious and Repeat Complaints

We will not investigate complaints about an issue already investigated, or where an appeal has been exhausted, or complaints have been made to intentionally cause disruption or annoyance.