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Local Support Service

London Regional Homeless Engagement with Substance Use Treatment Team

(RHEST)

Our aim is to level the playing field for individuals experiencing homelessness to access substance use treatment, including in-patient clinical interventions.

 

We’ll be taking referrals from ALL London boroughs, then completing a short, focused assessment to identify the individual’s goals and current barriers to accessing support and treatment.

The team will be focused on ensuring the individual engages with the correct existing services, moving people rapidly into treatment. Our work will take place in hostels, hotels, hospitals, day centres, and occasionally on the street. Our brief interventions will be time-limited, trauma informed and underpinned by motivational techniques.

We’ll provide practical help to get to appointments, access food or clothing, or register with primary care services if that’s what’s holding somebody back. Our collaborative approach with existing services will ensure wrap-around support, which is adapted to the needs of each person. 

The team will include peer volunteers, and we’re aiming for a strong service user voice. We consulted some of the people we work with when we were developing the service model, and have consulted again when deciding on its name. We’ll continue to gather feedback throughout the duration of the project and use it to shape and continuously improve. 

 

Who we help

We’ll be working with people who are or who have been sleeping rough in London and will be operating as part of a unique pathway with access to treatment beds specifically geared towards this population. Our only referral criteria are: - Sleeping rough or housed in a hostel or other temporary accommodation in London - Over 18 - Willing to engage with us.

Get in touch

Call us on 020 3745 0363

Email us

Download The RHEST Information Leaflet Here

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Phoenix Futures is a registered charity in England and Wales (No 284880) and in Scotland (No SCO39008); Company Limited by Guarantee Number 1626869; Registered Provider of Social Housing with Homes England (H3795).
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