Essex Full Circle Community Service

On 1st April 2016, the Full Circle service (delivered by Phoenix Futures) was commissioned to work with offenders with complex and additional needs across the whole of Essex (excluding Thurrock & Southend unitary authorities).

The complex and additional needs we work with could include:

  • substance misuse
  • mental health
  • learning disabilities
  • or any other need that, if left unmet, is likely to increase the risk of reoffending.

Under this contract, if an offender is referred to us we take action to ensure that this unmet need is addressed. In order to do this, Full Circle staff develop a sound knowledge and understanding of the existing services across Essex and support service users to navigate these services to meet their outcomes. The Full Circle staff make referrals and signpost to these services, accompany service users to their appointments, advocate on behalf of service users, and take an assertive and creative approach to ensure that service users are able to access the support they need and make full use of existing services in the County.

Full Circle staff support the client until they are engaged with the relevant services, at which point we take a step back. Full Circle also case coordinate for service users on Drug Rehabilitation Requirements, Alcohol Treatment Requirements & Mental Health Treatment Requirements, as well as offering Required Assessments for clients identified through Drug Testing on Arrest. Full Circle’s Prison Link staff also track service users across the prison system and work tirelessly to ensure that anyone who is in substance misuse treatment in custody continues to engage in treatment in the community if required. 

If you wish to refer in to the service please complete a referral form or call us on 0808 1000 110 for more information.

Phoenix Futures is a registered charity in England and Wales (No 284880) and in Scotland (No SCO39008); Company Limited by Guarantee Number 1626869; Registered Provider of Social Housing with Homes England (H3795).