Director of Marketing and Innovation

James Armstrong

“We aim to further our unparalleled history of innovation.”

James joined the Marketing & Innovation department in 2012, and on a day-to-day basis, he oversees marketing and communications, research, and business development, bringing them together enables us to continually improve both our process and services through small incremental change and radical developments.

James counts one of his major achievements as working with a team that has managed to create a wide range of activities and campaigns which have engaged people in exploring issues related to addiction.

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Karen Biggs

‘’We are people that make a sustainable difference in the world‘’ Karen has been the Chief Executive since 2007. Her earlier career was in supported…

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CJ Williams

“We are the sector-leading provider of psychosocial treatment services, and our organisational values will ensure we continue to sustain our delivery…

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Emma Goodes

Emma joined Phoenix in February 2022 and leads the Charity's finance and technology teams, working across our organisation to ensure we have appropriate…

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