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Criminal Justice Support Service

HMP Norwich

Location: Norwich

Our Recovery Inside prison service, run in HMP Norwich, provides assessment and psychosocial support for men in custody who have drug and alcohol problems. Through one­-to-­ones and group sessions, the Phoenix Futures team provide a therapeutic approach to treatment.

Our interventions include:

  • One-to-ones and group sessions aimed to be responsive to service user’s individual needs
  • Mutual aid groups, Narcotics Anonymous, Alcoholics Anonymous and SMART recovery
  • Release planning
  • Parole preparation
  • Residential rehab applications
  • Peer mentor scheme
  • Family support – dedicated family worker

How to refer: 

Any prisoner can self-refer to service. We also accept referrals for any offender from a third party. This could include another member of staff within the prison, anyone involved in their care that is based in the community, family members etc. All prisoners are seen as part of their induction.

Please visit our glossary for definitions of the above.

Housing and Tenancy support 

Anglia Care Trust - https://angliacaretrust.org.uk/ - Support with Tenancies, Housing, Advice service on many topics including money management, employment, mentoring young adults and children.

YMCA - https://www.ymca.org.uk/find-your-local-ymca - Christian charity providing advice and support on many topics. Also a housing provider, both long term and short term solutions for a fresh start.

Shelter - https://www.shelter.org.uk/ - Homelessness support and advice, Nationwide.

Norwich Pathways - https://www.pathwaysnorwich.org.uk/services - Norwich based emergency housing support as well as advice and links to other longer term support.

Substance misuse/ Addiction Support

Open Road Essex - https://www.openroad.org.uk/ - Essex Based Drug and Alcohol support service with links to other support options in the Essex area.

Gamcare - https://www.gamcare.org.uk/ - Support with all Gambling addiction issues.

SOS bus Norwich - https://sosbus.co.uk/ - A safe place to seek support in Norwich city Centre.

The Matthew Project - https://www.matthewproject.org/ - Substance Misuse support with lots of other associated support available across Norfolk.

Turning Point Suffolk - https://www.turning-point.co.uk/services/suffolk-recovery-network - Suffolk based Substance Misuse support. Full details of areas covered on their website.

CGL Norfolk - https://www.changegrowlive.org/alcohol-drug-behaviour-change-norfolk - Norfolk based Substance Misuse support with links to additional project ADDER support in the Norwich area.

Sexual Health support

ICASH contraception and sexual health - https://www.icash.nhs.uk/ - NHS funded Contraception support as well as a full range of free sexual health support and testing.

Wellbeing support

Menscraft - https://menscraft.org.uk/ - A Men’s charity helping to promote wellbeing and supports a great deal of men after release from prison.

Community Chaplaincy - https://communitychaplaincy.org.uk/ - A country wide support agency who can provide mentoring after release from prison, support with life management and helping you to re-engage after custody.

Multi support resources

Norfolk County Council - https://www.norfolk.gov.uk/ - A huge number of departments to advise and support you.

Norwich City Council - https://www.norwich.gov.uk/site/ - Norwich specific government support in many areas.

South Norfolk and Broadland council - https://www.southnorfolkandbroadland.gov.uk/ - Wider Norfolk based government department with a huge amount of support on offer.

Suffolk County Council - https://www.suffolk.gov.uk/ - Suffolk based government department to support you in many areas.

Norfolk Constabulary - https://www.norfolk.police.uk/ - Norfolk based support in many areas

Suffolk constabulary - https://www.suffolk.police.uk/ - Suffolk based support in many areas.

Who we help

Men aged 21 years and over and who want to address the problematic use of substances, including alcohol, prescribed medications, and legal or illegal drugs.

Get in touch

HMP Norwich

Call us on 01603 708863

Email us

HMP Norwich

Knox Road, Norwich, NR1 4LU

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Phoenix Futures is a registered charity in England and Wales (No 284880) and in Scotland (No SCO39008); Company Limited by Guarantee Number 1626869; Registered Provider of Social Housing with Homes England (H3795).
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