News & Views

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A heartfelt thank you to all of our amazing volunteers

1 June 2020

To mark Volunteers Week, we spoke to some of our amazing volunteers across Phoenix and asked them about their experiences of volunteering with us.

Interview with Andy Volunteer at the Scottish Residential

Can you tell us a bit about how you got into volunteering?

I started helping out and supporting...

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Chief Exec Blog - 'Tsunami of Need' meeeting emerging needs

23 May 2020

Phoenix Chief Exec Karen Biggs warns of the emerging needs of people who use drugs and alchol during the coronavirus lockdown.

Tsunami of Need

The Covid 19 pandemic has brought many people in society to a crisis point. People who were already struggling to access the health and...

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Vicky Ball – Phoenix’s Head of Housing Blog, Homelessness: Seizing the Opportunity

12 May 2020

This a critical time for people affected by homelessness and substance use problems. We’ve spoken to Phoenix’s Head of Housing to find out more about how COVID-19 has affected homeless people, what the Government has done and what could be done next to seize the opportunity to make change.

Q: Vicky, tell us how you came to be working...

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Keeping the home ties strong during Covid-19

7 May 2020
Keeping the home ties strong is one important way that Phoenix Futures keeps their residents’ motivation high, says Liam Ward

Aligned with government guidance – and as with other registered care homes – our residents are currently unable to receive visits from their loved ones. We know that these connections are really important; in a...

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Chief Exec's Blog - The Coronavirus isn't the great leveller it's labeled to be

9 April 2020

Feeling isolated….. lacking contact with others…….. fearing an invisible threat that could lead to serious illness and death……..unable to leave the house…… unable to access services or support society took for granted….. rationing of essential health care

That is the ‘new normal’ for populations all over the world…..

For many...

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Providing a safe space for some of society's most vulnerable through residential rehab placements

7 April 2020

The Coronavirus outbreak has drawn attention to some of the most vulnerable groups in our society. Those most at risk include the elderly and those with existing health conditions. This, of course, includes people with substance misuse issues. The Phoenix Futures Residential Services are open and continue to accept...

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CJ Williams appointed as Director of Operations

2 March 2020

“We are the sector-leading provider of psychosocial treatment services, and our organisational values will ensure we continue to deliver this specialism across the UK.”

CJ became the Director of Operations in January 2020, following time most recently as the Head of Operations England. He joined Phoenix back in 2005, and has held most...

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Phoenix Futures responds to the Dame Carole Black Report - Review of drugs

27 February 2020
Phoenix Futures responds to the Dame Carol Black Report - Review of drugs phase one

We thank Dame Carol Black and her team for such a detailed and frank report.

Those of working the treatment sector are acutely aware of the picture she...

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Footprints Survey Report 2020 - Residential Registered Care Services

21 February 2020
Footprints Survey Report - Residential Registered Care Services

Every two years at Phoenix we ask the people who use our services the questions other people probably haven’t asked them. People who access services, particularly for substance use issues are asked a lot of questions. But our Footprints survey asks the questions that give us an...

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Chief Exec's Blog - Surely it’s time for the final whistle… please!

10 February 2020

Phoenix Chief Exec Karen Biggs follows up her recent series of blogs ‘ My Outrage ’ by calling for the final whistle on politicising and stigmatising people who die from their drug use.

Surely it’s time for the final whistle… please!

As we...


Phoenix Futures is a registered charity in England and Wales (No 284880) and in Scotland (No SCO39008); Company Limited by Guarantee Number 1626869; Registered Provider of Social Housing with Homes England (H3795).