Phoenix Futures statement with reference to the Sunday Times investigation (Jan 7 1018) into rehab brokers.
We were alarmed to see the Sunday Times report (Jan 7 2018) that people seeking help for addiction were being driven by online advertising to call rehab brokers who generate income through referral fees to private rehabs.
In the report one such broker claims to receive 6,000 to 7,000 calls a month and that 95% of callers are unable to afford private rehab.
Whilst brokers claim to offer support to these callers we recommend that anyone seeking help for addiction starts their journey by contacting their GP or local community drug and alcohol service provider. Seeking help for addiction, and the often complex associated issues, is a brave action and should be met with support from caring, well trained staff who are capable of assessing for the holistic needs of individuals. Identifying support from the appropriate range of health and social care support services at the start of treatment offers the best chance of long term recovery.
Phoenix Futures, like most charity rehab providers, have never paid referral fees.